 | Kamila Kowalik, Dorota Klimecka-Tatar ANALYSIS AND EVALUATION OF SERVICE QUALITY, QUALITY IMPROVEMENT – CASE STUDY QUALITY PRODUCTION IMPROVEMENT No. 2(9) 2018, 92-102 DOI: 10.30657/qpi.2018.09.05 |
Kamila Kowalik ORCID: https://orcid.org/0000-0002-2808-0191
Dorota Klimecka-Tatar ORCID: https://orcid.org/0000-0001-6212-6061